Privacy Policy

Privacy Policy

This policy describes how Bambu (bambustrong.com) collects, uses, and shares your personal information when you visit or purchase from our store.

Information we collect

  • Order information: name, billing/shipping address, email, phone number, and payment details (processed securely by Shopify Payments / our payment providers — we never store full card numbers).
  • Device information: browser, IP address, time zone, and cookies, used to load the store correctly and understand site usage.

How we use it

  • Fulfill orders, process payments, arrange shipping, and send order confirmations
  • Communicate with you about orders, and — only if you opt in — send marketing emails you can unsubscribe from at any time
  • Screen orders for fraud and improve our store

Sharing

We share data only with services that make the store work: Shopify (our ecommerce platform), payment processors, shipping carriers, and analytics/advertising partners (such as Meta and Google) in accordance with their policies. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember preferences, and measure marketing. You can control cookies through your browser settings.

Your rights

Depending on your location (including GDPR/CCPA regions), you may have the right to access, correct, or delete the personal information we hold about you. Email support@bambustrong.com and we'll action your request.

Data retention

Order records are retained as required for tax and accounting purposes unless you request deletion where the law allows it.

Contact

Privacy questions: support@bambustrong.com